top of page
Customer Care Tips
Customers MOVE from B file to A
-
A file ~ SKINCARE customers
-
B file ~ Not on skincare but on Anything else
-
Your goal is to call B file to get them on the skincare
-
You did the hardwork Already ..
-
You gave them samples, you facialed them at one point
-
Script~
-
Give them a special to start the skincare
-
$10, 15, 20 OFF
-
You cannot SELL a basic IF you are NOT WILLING to BOOK them in 10 days for a check up facial ..Then Get an BEFORE & AFTER picture of skin & add to portfolio on your phone asap& debut get on Fb
-
-
Have her Use it 21 days ~
-
let her know WHEN she uses it for 21 days , sends you before pic & each week
-
You will have a gift ( mask )
-
for using it every day and sending you a picture every seven days!!!
bottom of page
